Shipping policy

Shipping Policy

Your orders are carefully packed and dispatched from our warehouse using reputed courier and logistics partners.

Order Cut-off Time: Orders placed before 12:00 PM qualify for Same-Day Delivery.
Delivery Schedule: Orders placed after 12:00 PM will be shipped on the same day and delivered on the Next Day.

Dispatch Time: Orders are shipped within 48 hours on working days.
Estimated Delivery: Delivered within 5 to 7 working days.
Possible Delays: Delivery duration may vary or face delays depending on the specific delivery location, remote areas, or regional transit conditions.

Dispatch Time: Orders are shipped within 48 hours.
Estimated Delivery: Delivered within 10 to 15 working days (or sooner).
Possible Delays: External factors such as international customs clearance, flight schedules, or local courier handling may affect the delivery duration.

Delivery Hours: Deliveries are typically made between 10:00 AM – 7:00 PM (Monday – Sunday), excluding public holidays.
Signature Upon Delivery: Packages require a signature upon arrival. If you are unavailable, you may authorize a family member, colleague, security guard, or neighbor to accept the delivery on your behalf. However, Mors assumes no responsibility for packages once signed for by an alternative recipient.
Post-Delivery Damage: Mors is not liable for any damage or loss occurring after successful delivery has been completed.
Shipping Charges: All shipping, handling, and applicable charges are calculated based on location, weight, and delivery option, and will be clearly displayed at checkout prior to payment.

If you experience any issues or delays with your shipment, please reach out to our team within 48 hours of delivery: